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Design Thinking Training Course for Managers

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Design thinking has become a core management skill for leaders responsible for growth, customer value, and delivery outcomes. Managers today face unclear problem statements, shifting customer expectations, and pressure to act quickly without full information. Traditional planning methods often fall short in such situations. A structured, people focused approach helps managers make better decisions and guide teams with clarity.
tryBusinessAgility’s Design Thinking for Managers program builds practical capability to handle business problems using structured thinking, experimentation, and collaboration. The course treats design thinking as a management discipline rather than a creative exercise. Learning stays rooted in real workplace challenges, especially those faced by Indian organisations across services, technology, finance, and product driven businesses.
This program sits under the Digital Transformation learning path and supports managers who play a key role in strategy execution, customer experience improvement, process redesign, and change initiatives. The focus remains on outcomes, decision quality, and leadership effectiveness.

Course Overview

Managers deal with problems that rarely have clear answers. Customer expectations change, internal priorities compete, and teams often work with incomplete information. Design thinking offers a structured way to approach such situations without relying on assumptions or past habits. tryBusinessAgility’s Design Thinking for Managers program introduces this approach in a way that fits day to day management work.

The course focuses on understanding real user needs before defining solutions. Managers learn how to step back from quick fixes and examine problems from multiple viewpoints. Sessions emphasise clarity in thinking, alignment across stakeholders, and learning through action. Rather than treating design thinking as a creative exercise, the program positions it as a decision making and leadership skill.
Learning progresses through practical stages such as user understanding, problem definition, idea exploration, testing, and refinement. Each stage connects directly to business scenarios such as improving customer journeys, refining internal processes, launching new initiatives, or resolving team level challenges. Examples and case discussions reflect situations common in Indian organisations, including service delivery, digital adoption, and cross functional coordination.
The course also addresses the role of managers in leading design thinking efforts. Participants learn how to facilitate discussions, encourage participation, and guide teams through uncertainty. By the end of the program, managers gain a repeatable approach they can apply across projects, departments, and strategic initiatives.

This course suits professionals who want practical learning, clear frameworks, and tools that support better outcomes without adding unnecessary complexity.

Who Should Enroll

Design thinking applies across functions, industries, and levels of responsibility. The course has been structured for managers who play an active role in decision making, execution, and people leadership. It supports professionals who want to improve how problems are identified, discussed, and resolved within their teams and organisations.

Mid Level Managers

Managers handling teams or functions often face pressure to deliver results while managing constraints related to time, budget, and resources. The course helps mid level managers move beyond reactive decision making. Participants learn how to analyse problems systematically, involve team members effectively, and arrive at solutions grounded in real needs.

Senior Managers and Business Leaders

Senior leaders responsible for strategy execution, service improvement, or growth initiatives benefit from a clearer approach to problem framing. The course supports leaders who want better alignment between business goals, customer expectations, and operational reality. Learning helps improve conversations with stakeholders and guides informed decision making.

Product Managers and Product Owners

Product leaders gain strong value from design thinking skills. The course helps clarify user needs, validate ideas early, and reduce rework. Product managers learn how to balance customer insight with technical and business constraints while guiding cross functional teams.

Project and Program Managers

Project and program managers face challenges related to scope clarity, stakeholder alignment, and changing requirements. The course offers tools to define problems accurately, manage expectations, and test ideas before committing resources.

Digital Transformation and Change Leaders

Managers involved in digital initiatives gain methods to align technology decisions with real user problems. The course supports leaders responsible for adoption, change management, and cross functional collaboration.

Customer Experience and Service Leaders

Professionals responsible for service quality, customer satisfaction, and journey improvement benefit from structured user research and journey mapping techniques. The course supports redesign of touchpoints and service processes with a clear focus on customer needs.

What Skills Will You Gain from This Course?

The Design Thinking for Managers course builds practical skills that support better decisions, stronger collaboration, and improved outcomes. Each skill developed during the program connects directly to workplace challenges faced by managers across industries.

  • Human Centred Thinking: Participants learn how to understand users, customers, and stakeholders beyond surface level assumptions. The course builds the ability to observe behaviour, ask the right questions, and capture insights that reveal real needs. This skill helps managers avoid decisions based solely on internal opinions or historical data.
  • Clear Problem Definition: Many business issues fail due to poorly defined problems. The course strengthens the ability to break down vague challenges and frame them clearly. Managers learn how to separate symptoms from root causes and create problem statements that guide effective action.
  • Structured Idea Development: Managers gain confidence in generating and evaluating ideas using structured methods. The program introduces approaches that encourage diverse thinking while keeping discussions focused on business goals. Participants learn how to move from multiple ideas to practical options without bias.
  • Rapid Testing and Learning: The course builds skill in testing ideas early through simple prototypes and feedback. Managers learn how to reduce risk by learning quickly rather than relying on assumptions. This approach supports faster decision making and better use of resources.
  • Facilitation and Team Engagement: Design thinking requires strong facilitation skills. Participants learn how to run workshops, guide group discussions, and encourage participation across roles. These skills support collaboration, ownership, and shared understanding within teams.
  • Evidence Based Decision Making: Managers develop the ability to combine user insights, business needs, and testing outcomes while making decisions. This balanced approach leads to more informed choices and stronger stakeholder confidence.

Program Highlights

The Design Thinking for Managers course has been built to support working professionals who expect depth, clarity, and relevance from learning programs. Each element of the program reflects practical experience and a clear focus on business outcomes.

The program addresses challenges faced by managers rather than designers. Concepts, tools, and discussions stay aligned with leadership responsibilities, team management, and decision making. Participants learn how to apply design thinking within existing roles and structures without disrupting daily work.

Learning draws from real organisational scenarios across services, technology, finance, and product driven environments. Case discussions reflect challenges such as unclear requirements, customer dissatisfaction, internal inefficiencies, and stalled initiatives. This approach helps participants relate concepts directly to their work.

The course places strong emphasis on doing rather than listening. Participants work on exercises, group activities, and simulations that reflect real problems. This structure helps reinforce learning and builds confidence in applying methods independently.

Sessions are led by professionals who have applied design thinking, agile practices, and change initiatives in real organisations. Faculty share practical insights, lessons learned, and examples from their experience, which adds depth and credibility to the learning.The course introduces practical frameworks that help managers evaluate AI ideas. These frameworks support decisions related to feasibility, data readiness, cost, risk, and expected impact. Managers gain structure in conversations that often feel ambiguous.

Small group sizes encourage discussion, reflection, and peer learning. Participants gain exposure to different viewpoints, industries, and management styles. Facilitators guide conversations to ensure meaningful engagement.

Participants receive practical tools, worksheets, and templates that can be used during and after the course. These resources support continued application of design thinking in workplace settings.

The program supports managers involved in digital initiatives by connecting design thinking to technology adoption, service improvement, and change leadership. Learning aligns with broader transformation efforts rather than operating in isolation.

Flexible delivery options accommodate working professionals. Session schedules respect professional commitments while maintaining depth and continuity in learning.

Curriculum Overview

The curriculum follows a clear and structured progression that helps managers move from understanding problems to testing practical solutions. Each module builds on the previous one and connects directly to business situations faced by managers.

  • Introduction to Design Thinking for Managers program: This module sets the foundation by positioning design thinking as a management capability. Participants explore how traditional problem solving differs from a user focused approach. Discussions cover common gaps in decision making and how design thinking supports clarity, alignment, and learning. The role of managers in guiding teams through ambiguity is also addressed.
  • Understanding Users and Stakeholders: Managers learn how to study users, customers, and internal stakeholders in a systematic way. The module introduces observation, interviews, and listening techniques suited for business environments. Participants practice identifying needs, expectations, and pain points without relying on assumptions. Stakeholder mapping helps clarify influence and interest across groups.
  • Synthesising Insights and Defining Problems: Raw information has limited value without interpretation. This module focuses on organising insights and identifying patterns. Managers learn how to convert observations into clear findings and frame meaningful problem statements. Emphasis remains on defining the right problem before discussing solutions.
  • Idea Exploration and Evaluation: Participants learn structured techniques for generating ideas that address defined problems. The module encourages open thinking while maintaining business focus. Managers practice evaluating ideas using criteria such as feasibility, impact, and alignment with organisational goals. The process supports balanced decision making.
  • Prototyping and Feedback: This module introduces simple and low effort ways to test ideas. Participants learn how to create representations of solutions and gather feedback from users and stakeholders. The focus remains on learning quickly and improving ideas through iteration rather than aiming for perfection.
  • Applying Design Thinking to Digital and Service Initiatives: Managers explore how design thinking supports digital products, internal systems, and service delivery. Case discussions highlight application across customer journeys, process improvement, and technology adoption. Participants learn how to work effectively with technical and non technical teams.

Why Choose tryBusinessAgility

Choosing the right learning partner matters for managers who expect practical outcomes and long term value. tryBusinessAgility brings experience, clarity, and a strong focus on capability building across individuals and organisations.

Strong Focus on Capability and Resilience
tryBusinessAgility works with the belief that organisations grow stronger when people build lasting skills. Programs focus on helping managers think clearly, act confidently, and support teams during change. Design thinking fits naturally into this approach by strengthening problem solving and collaboration.
Practitioner Led Learning Experience
Faculty members bring experience from real organisational settings across banking, telecom, payments, product companies, and services. Learning reflects what works in practice rather than theory alone. Participants gain exposure to real challenges, trade offs, and outcomes shared openly during sessions.
Experience Across Industries and Scales
tryBusinessAgility has worked with more than 100 organisations, ranging from early stage teams to large enterprises. This exposure allows programs to address varied contexts while staying grounded in reality. Managers benefit from examples that reflect both scale and agility.
Outcome Oriented Program Design
Each module connects learning to real workplace situations. Participants leave with tools and approaches they can apply immediately. The program avoids abstract discussion and keeps focus on decisions, actions, and results.
Trusted Learning Community
Participants join a growing alumni network spread across multiple countries. The community encourages continued learning, exchange of ideas, and professional growth beyond the program.
Values Driven Leadership
tryBusinessAgility’s programs reflect a commitment to integrity, collaboration, and continuous improvement. Learning stays aligned with real organisational needs rather than trends.

Choosing tryBusinessAgility means investing in a learning experience that supports clear thinking, confident leadership, and sustained organisational progress.

Certification and Course Outcome

The Design Thinking for Managers program concludes with a recognised certification that reflects practical learning and applied capability. The certification represents more than course attendance. It signals the ability to apply design thinking in real management contexts.

Design Thinking Certification:

Participants receive a Design Thinking Certification from tryBusinessAgility after completing the program requirements. Certification confirms exposure to structured problem solving, user understanding, idea evaluation, and testing methods relevant to managerial roles.

What the Certification Represents:

The certification indicates that participants can apply design thinking principles while leading teams and initiatives. It reflects competence in framing problems, facilitating discussions, and guiding solution development using evidence and feedback. The credential supports professionals involved in transformation, service improvement, and innovation roles.

Workplace Outcomes:

Managers completing the course report improved clarity during discussions and planning. Learning supports better alignment between stakeholders and teams. Participants gain confidence to question assumptions and explore alternatives before committing resources.

Career Benefits:

The certification strengthens leadership profiles across roles such as product management, project leadership, customer experience, and digital initiatives. It adds value for professionals aiming to move into broader decision making or transformation responsibilities.

  • Certificate Title: AI & Digital Transformation Strategist
  • Issued by: tryBusinessAgility
  • Format: Digital and printable PDF
  • Authentication: Includes unique ID for online verification

Organisational Impact:

Organisations benefit through improved problem solving capability across teams. Managers trained in design thinking encourage participation, ownership, and learning, which supports sustainable improvement rather than short term fixes.

Earn Your Badge

Upon successful completion of the AI & Digital Transformation Strategist program, participants receive a digital badge in addition to the official certificate. This badge serves as a visual credential that represents your verified skills and strategic knowledge.

Where You Can Use the Badge

  • Add it to your LinkedIn profile under certifications
  • Share it on social media or email signatures
  • Display it on your resume or personal website

The badge is issued through a secure digital platform, making it easy for employers and peers to verify your achievement instantly. It helps you stand out in job applications, internal promotions, and client-facing roles.

Program Format and Duration

The Design Thinking for Managers program has been structured to fit the schedules of working professionals while ensuring meaningful learning and application. The program balances flexibility with depth and interaction.

Delivery Formats

The course is offered through multiple delivery options to support different learning needs. Participants can join live virtual sessions that allow real time interaction with faculty and peers. Classroom sessions are available for select locations, offering in person collaboration and discussion. Both formats maintain the same learning objectives and engagement level.

Learning Structure

Sessions follow an interactive format with a mix of facilitator led discussions, group exercises, and individual reflection. Participants work through real scenarios and practical exercises rather than passive listening. This structure helps reinforce concepts and supports application at work.

Program Duration

The course typically runs for 2 days. The exact duration depends on delivery format and cohort structure. Sessions are scheduled to minimise disruption to executive work commitments. Schedules are designed to suit working professionals in leadership roles. Session timing considers Indian time zones while accommodating participants from global locations.

Time Commitment

Participants should expect a moderate time commitment that includes live sessions and light practice work between sessions. Activities remain focused and manageable, ensuring learning does not disrupt daily responsibilities.

Flexibility for different learner needs

The format accommodates participants from different time zones and professional backgrounds. Learning remains structured while offering enough flexibility to maintain engagement and consistency.

Learning Support and Resources

Participants receive access to learning materials, templates, and tools that support practice during and after the course. Faculty guidance and feedback help clarify doubts and strengthen understanding.

Corporate and Team Training Option

Organisations often face shared challenges that require a common approach to problem solving and decision making. tryBusinessAgility offers corporate and team training options that help build design thinking capability across groups and departments.

The corporate option allows teams to learn together using a shared context. Training focuses on problems relevant to the organisation, which helps participants apply learning immediately. Teams develop a common language and approach, improving collaboration and alignment.

Programs can align with organisational priorities such as customer experience improvement, process redesign, digital initiatives, or change programs. Learning stays focused on outcomes that matter to leadership and stakeholders.

Corporate programs are available through virtual or onsite delivery. Session schedules and formats support team availability and operational requirements. This flexibility helps organisations train teams without disrupting work commitments.

tryBusinessAgility works closely with sponsors and leaders to ensure learning relevance. Leadership involvement helps reinforce learning and encourages application after the program ends.

Team programs focus on practical outcomes such as improved clarity, reduced rework, and better stakeholder alignment. Organisations benefit from stronger internal capability rather than dependency on external support.

Meet Your Faculty

The quality of learning depends heavily on the experience and approach of the faculty. tryBusinessAgility’s Design Thinking for Managers program is led by practitioners who bring a deep understanding of organisational challenges and hands-on delivery experience.

Dr. Venkatesh Rajamani

Arunvignesh Ramakrishnan is a trainer and leadership coach who works closely with teams and organisations to build capability and resilience. His work focuses on leadership behaviour, team dynamics, and organisational learning during periods of change.
In this programme, Arunan brings strong focus on people aspects of digital initiatives. Participants explore how communication, trust, and leadership presence influence adoption and performance. His sessions help managers recognise patterns of resistance and respond with confidence and empathy.
Arunvignesh Ramakrishnan’s coaching background ensures that learning remains reflective and action-oriented. Managers gain tools to support teams through uncertainty while maintaining accountability and performance.

  • Areas of Expertise: Agile Transformation, AI Strategy, Business Agility
  • Industry Experience: Banking, Telecom, Payments, Software
  • Teaching Style: Case-based, application-driven, highly interactive

Arunvignesh Ramakrishnan

Dr. Venkatesh Rajamani brings deep experience in delivering working software through short, feedback-driven cycles. His professional journey spans large banking, payments, telecom, and product organisations where digital initiatives operate under strict regulatory, operational, and scale constraints.
As a PhD scholar at Girne American University, his academic work complements hands-on delivery experience. His sessions focus on how managers influence outcomes through decision-making, prioritisation, and leadership behaviour. Participants benefit from clear explanations of agile delivery, platform thinking, and execution discipline from a business leadership viewpoint.
Dr. Venkatesh Rajamani supports managers in understanding how technology teams work, how delivery risks emerge, and how leadership actions either accelerate or slow progress. His teaching style emphasises clarity, accountability, and practical insight.

  • He has coached teams across industries including banking, telecom, healthcare, and IT services.
  • Known for his engaging and outcome-focused facilitation style, Arunvignesh Ramakrishnan helps professionals connect theory to practice through clear examples and interactive learning.
  • He is passionate about helping organisations become capable and resilient through people-centered innovation.

Program Pricing and Enrollment

AI & Digital Transformation Strategist

₨16185
₨ 12900 *Limited Seats Only
  • Date: 29 Nov, 2025
  • Time: 10.00 AM to 5.00 PM IST
  • Mode: Virtual Online
  • Trainer: Dr. Venkatesh Rajamani
Enroll Now
Weekend

The Design Thinking for Managers program offers clear and simple enrollment steps to support both individual professionals and organisations. Pricing reflects program depth, faculty involvement, and ongoing learning support.

Program Fee Structure

The course fee covers live sessions, learning materials, tools, templates, and certification. Pricing varies based on delivery format, batch size, and corporate participation. Updated fee details are shared by the program advisory team to ensure transparency.

Individual Enrollment Process

  1. Submit an enquiry through the official website

  2. Connect with a program advisor for course details

  3. Complete registration and payment

  4. Receive onboarding information and session schedules

Corporate Enrollment Process

Organisations interested in team training can connect with tryBusinessAgility’s corporate learning team. Discussions focus on objectives, team size, and delivery preferences. A customised proposal is shared based on organisational needs.

Payment Options

Flexible payment options support individual learners and organisations. Invoicing support is available for corporate enrollments.

Pre Program Onboarding

Enrolled participants receive preparatory material and joining instructions before the program starts. This ensures readiness and helps participants gain maximum value from the sessions.

Reviews

Sascha Guenther
Director, Global Tech Firm

Great introduction to Design Thinking.

We had a great group with lots of good energy and our Coach Venkatesh guided us through the session with great enthusiasm and passion for the topic.

Highly recommended!

  • April 26, 2025
Ashok Kumar Kanuparthi
Strategy Lead, Regional Enterprise

It was a wonderful session.

It was a wonderful session. I gained more insights on design thinking. The agenda was well planned. It would have been more exciting had been in-person training. Many a thanks to the trainer Mr. Rajamani.

  • February 01, 2025
Isai Venthen Ramaiah
Agile Coach, Telecom Sector

Design Thinking Professional Workshop

Design Thinking Professional Workshop is interactive and activity filled. Trainer Venkatesh Rajamani has diversified knowledge on business and technology domains . It’s helpful to leverage my business knowledge ! Thanks team tryBusinessAgility !

  • January 23, 2024
Rajeswari Radhakrishnan
CTO, Healthcare Solutions Provider

Digital Transformation from trybusinessagility

I had the opportunity to take up the Digitial Transformation Foundation course from TryBusinessagility. The course covered all the fundamentals of Digital transformation. The case studies presented by them were very helpful. The coaches had extensive knowledge on the subject which was very evident from the way the course was taught.If you are thinking of Digital Transformation for your organization and want to know the success pillars then I would highly recommend this course.

  • August 23, 2024
Vignesh brb
Director, Global Tech Firm

Design Thinking - Is a Strong Common Sense

Thanks to my trainer Venkatesh Rajamani. It was extremely engaging with a perfect mix of theory, real-time stories, and many Break out sessions to actually "Think". I have always thought that design thinking is for designers in the market. However, this workshop shaped my thinking perspective. More than a skill, I became confident in "How to think" and bring a solution with Empathy. Loved it.

  • December 22, 2024
Manoj Sharma Manish
Customer Experience Manager, Retail Group

Design Thinking Professional

I had great learning from Trybusinessagility on Design thinking with Venkatesh Rajamani. His real-time examples and the way he taught each module of the workshop helped me gain knowledge on how to tackle wicked problems and how design thinking can help solve problems and provide solutions to unclear problems. I would strongly recommend Trybusinessagility and it can be a game changer for your career.

  • December 22, 2024

FAQs

The course is open to managers, team leads, product owners, project managers, consultants, and business leaders across industries. No prior design background is required.

Yes. The program focuses on management and decision making skills that apply to both technical and non technical roles.

Participants can attend live virtual sessions or classroom sessions at select locations. Both formats offer the same learning objectives and interaction level.

The program typically runs for two to four weeks, depending on the chosen delivery format and schedule.

Yes. Participants receive a Design Thinking Certification from tryBusinessAgility upon successful completion of the course.

Yes. Corporate and team training options are available with delivery aligned to organisational goals.

Participants receive templates, worksheets, and reference materials to support practice during and after the course.

Yes. The course forms part of the Digital Transformation learning path and supports managers involved in digital and change initiatives.

Select sessions may offer recordings for review, subject to program guidelines and privacy norms.

Interested participants can submit an enquiry through the official website or connect with a program advisor for guidance.

If you have any additional questions, our admissions team is available to assist before, during, and after enrollment.