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Design Thinking Training Course for Leaders

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Course Overview

Design thinking has moved from being a specialist practice to a core leadership capability. Leaders today face pressure to deliver customer value, manage uncertainty, and guide teams through constant change. tryBusinessAgility’s Design Thinking for Leaders program addresses these expectations by building structured thinking, people-centric decision-making, and practical problem-solving skills.

This programme focuses on how leaders apply design thinking across strategy, operations, customer experience, and internal processes. Instead of limiting learning to product design or innovation labs, the course positions design thinking as a leadership discipline that supports clarity, alignment, and outcomes.
Participants learn how to observe real problems, define priorities clearly, and guide teams through idea exploration without losing business focus. Every concept is reinforced through real organisational scenarios drawn from Indian and global contexts. Discussions, exercises, and reflections ensure that learning stays grounded in day-to-day leadership responsibilities.
The course forms part of tryBusinessAgility’s Digital Transformation pathway, connecting design thinking with leadership effectiveness, customer value creation, and organisational capability. Leaders completing the programme gain a repeatable approach that fits both strategic planning and execution cycles.

tryBusinessAgility delivers the programme with a strong emphasis on application. Sessions move beyond slides into live facilitation, guided exercises, and collaborative learning. Participants leave with confidence to apply design thinking methods immediately within teams, projects, and leadership forums.

Who Should Enroll

The Design Thinking for Leaders program is built for professionals who influence direction, decisions, and outcomes across teams and organisations. The programme suits leaders who want a structured way to solve problems while keeping people, customers, and business goals aligned.
Senior and mid-level leaders benefit strongly from this course, especially those responsible for growth, innovation, service quality, or transformation initiatives. The learning approach supports professionals who need practical methods rather than theoretical models.

Business and Functional Leaders

Leaders overseeing business units, departments, or strategic initiatives gain tools to improve decision quality, manage uncertainty, and guide teams through change with clarity.

Product and Innovation Leaders

Product managers, product owners, and innovation heads learn how to frame problems clearly, validate ideas early, and balance customer needs with business priorities.

Customer Experience and Service Leaders

Professionals responsible for customer journeys, service design, and engagement gain structured methods to understand user needs and improve satisfaction outcomes.

Digital and Transformation Leaders

Change leaders working on digital, process, or organisational initiatives learn how design thinking supports adoption, alignment, and measurable progress.

Entrepreneurs and Startup Founders

Founders gain clarity on validating ideas, reducing risk, and building offerings that solve real problems before scaling.

Consultants and Advisors

Consulting professionals strengthen their ability to guide clients through problem discovery, ideation, and solution validation using proven frameworks.

What Skills Will You Gain from This Course?

The Design Thinking for Leaders program builds practical leadership skills that support clearer thinking, stronger collaboration, and better outcomes. Each skill introduced during the programme connects directly to real workplace situations, ensuring relevance across roles and industries.
Participants develop a balanced combination of cognitive, people, and execution skills that strengthen leadership effectiveness.

  • Problem Framing and Clarity: Leaders learn how to identify the real problem behind surface-level symptoms. The course builds capability in reframing challenges, questioning assumptions, and defining problem statements that guide teams with purpose. Strong problem clarity reduces wasted effort and improves solution quality.
  • Customer and Stakeholder Understanding: Participants gain structured methods to understand customer needs, employee pain points, and stakeholder expectations. Skills include conducting meaningful conversations, observing behaviour, and synthesising insights that inform decisions without relying on assumptions.
  • Collaborative Ideation and Facilitation: The programme develops facilitation skills required to lead productive discussions and idea sessions. Leaders learn how to encourage participation, manage differing views, and guide teams towards actionable ideas without losing focus or direction.
  • Decision Making with Evidence: Leaders strengthen their ability to make informed decisions by testing assumptions early. The course introduces simple validation techniques that reduce risk and support confident choices backed by learning rather than opinion.
  • Experimentation and Learning Mindset: Participants learn how to plan small experiments, gather feedback, and adjust direction quickly. This skill supports continuous improvement while maintaining accountability and business discipline.
  • Visual Thinking and Communication: Leaders develop the ability to communicate ideas, problems, and plans visually. Simple mapping and visual frameworks help align teams, clarify priorities, and support shared understanding.
  • Leading Innovation Within Constraints: The programme helps leaders balance creativity with feasibility. Participants learn how to guide innovation efforts within organisational limits such as budgets, timelines, and regulatory requirements.
  • Team Enablement and Psychological Safety: Leaders gain practical approaches to build trust, encourage open discussion, and support constructive experimentation within teams. This skill strengthens engagement and ownership across initiatives.

Program Highlights

The Design Thinking for Leaders program stands out due to its strong focus on leadership application and real business relevance. Every element of the programme supports practical learning that fits naturally into professional responsibilities.

The programme positions design thinking as a leadership capability rather than a specialist tool. Sessions emphasise how leaders guide teams, shape decisions, and influence outcomes using structured thinking methods.

Learning happens through live discussions, guided exercises, and group activities. Participants work on realistic challenges that mirror organisational situations, making learning easier to apply after the programme.

Examples and cases reflect challenges faced by organisations in India and global markets. These discussions help participants connect design thinking principles with strategy, operations, customer experience, and transformation efforts.

Sessions are led by experienced practitioners who understand leadership pressures. Faculty provide feedback during exercises and guide participants on applying learning within their specific contexts.

Participants learn alongside professionals from diverse industries and roles. Peer discussions add practical insights and broaden perspectives, strengthening overall learning value.

The programme includes templates, canvases, and facilitation guides that participants can use directly in meetings, workshops, and projects.

Learning emphasises results such as improved clarity, better decisions, and stronger team alignment. The programme avoids theory-heavy content and maintains focus on application.

Flexible delivery options accommodate working professionals. Session schedules respect professional commitments while maintaining depth and continuity in learning.

Curriculum Overview

The curriculum for the Design Thinking for Leaders program follows a clear progression from mindset building to leadership application. Each module builds capability step by step, ensuring participants understand concepts and practise them in realistic contexts.

  • Introduction to Design Thinking for Leadership: The programme begins by establishing design thinking as a leadership approach. Participants explore why traditional problem-solving methods often fall short in uncertain situations and how design thinking supports clarity and alignment. Discussions focus on leadership mindset, accountability, and value creation rather than creative output alone. Leaders examine how design thinking fits within business strategy, operational decisions, and organisational priorities.
  • Understanding People and Context: This module focuses on building empathy with customers, employees, and stakeholders. Participants learn structured ways to observe behaviour, ask effective questions, and capture insights that matter. The emphasis remains on understanding real needs instead of relying on assumptions or internal opinions. Leaders practise simple techniques that fit within busy schedules and organisational constraints.
  • Defining the Right Problem: Strong solutions begin with clear problem definition. This module teaches leaders how to synthesise insights and frame challenges in a way that guides focused action. Participants practise writing problem statements that balance customer needs with business goals. This clarity helps teams avoid scope drift and misaligned efforts.
  • Idea Generation and Collaborative Thinking: Leaders learn how to guide teams through idea exploration sessions that remain productive and inclusive. The curriculum covers methods to encourage contribution, manage dominant voices, and maintain direction. Facilitation techniques help leaders convert discussions into actionable ideas that teams can evaluate and develop further.
  • Prototyping for Learning: This module introduces low-effort ways to test ideas early. Participants practise converting ideas into simple representations that allow feedback and learning without large investment. Leaders learn how prototyping supports decision-making, reduces risk, and builds shared understanding across teams.
  • Testing, Feedback, and Iteration: Participants explore methods to gather feedback, interpret responses, and refine solutions. The focus remains on learning quickly and making informed adjustments rather than chasing perfection. This module reinforces accountability while supporting continuous improvement.
  • Applying Design Thinking to Strategy and Change: Leaders examine how design thinking supports strategic planning, service improvement, and transformation initiatives. Real examples illustrate how leaders apply these methods beyond innovation projects. Participants connect design thinking practices with organisational goals and long-term direction.
  • Sustaining Design Thinking in Teams: The final module focuses on leadership behaviours that support ongoing use of design thinking. Topics include building psychological safety, encouraging experimentation, and maintaining momentum.

Why Choose tryBusinessAgility

tryBusinessAgility is recognised for building leadership capability that delivers measurable business outcomes. The Design Thinking for Leaders program reflects the organisation’s focus on practical learning, clarity, and real-world application.

Experience Across Industries
tryBusinessAgility has worked with more than 100 organisations across banking, payments, telecom, technology, product companies, and services. This exposure shapes programme content that addresses real leadership challenges rather than ideal scenarios.
Focus on Capability and Results
The learning approach prioritises capability building over documentation. Leaders gain methods they can apply immediately in meetings, workshops, and projects without long adoption cycles.
Practitioner Led Faculty
Programmes are delivered by trainers and coaches with hands-on experience in software delivery, leadership development, and organisational change. Faculty understand the realities of leading teams under pressure and guide participants accordingly.
Alignment with Digital Transformation
The course connects design thinking with digital and organisational change initiatives. Leaders learn how design thinking supports adoption, collaboration, and value delivery during transformation efforts.
Strong Learning Community
Participants join a growing alumni network across 24 countries. This community supports ongoing learning, peer exchange, and professional growth beyond the programme.
Trusted by Leaders and Organisations
tryBusinessAgility’s programmes are trusted by professionals who value clarity, relevance, and outcomes. The organisation’s long-standing partnerships reflect a shared commitment to building capable and resilient teams.

Choosing tryBusinessAgility means investing in a learning experience that supports clear thinking, confident leadership, and sustained organisational progress.

Certification and Course Outcome

Participants who complete the Design Thinking for Leaders program receive a formal certification issued by tryBusinessAgility. The certification reflects successful participation, practical engagement, and demonstrated understanding of leadership-focused design thinking practices.

What the Certification Represents:

The certification signals that the participant understands how to apply design thinking within leadership roles rather than treating it as a specialist or isolated practice. It validates the ability to guide teams through problem discovery, idea exploration, and solution validation using structured methods.
For professionals involved in digital transformation, innovation, or service improvement, the certification adds credibility and professional value.

Course Outcomes for Participants:

  1. Improved Leadership Decision-Making.

  2. Stronger Customer Focus

  3. Enhanced Team Collaboration

  4. Practical Innovation Capability

  5. Confidence in Leading Change

Career and Organisational Impact:

The certification supports professionals aiming for leadership growth, transformation roles, or consulting assignments. Organisations benefit from leaders who apply structured thinking, reduce risk, and support continuous learning.

  • Certificate Title: AI & Digital Transformation Strategist
  • Issued by: tryBusinessAgility
  • Format: Digital and printable PDF
  • Authentication: Includes unique ID for online verification

Earn Your Badge

Upon successful completion of the AI & Digital Transformation Strategist program, participants receive a digital badge in addition to the official certificate. This badge serves as a visual credential that represents your verified skills and strategic knowledge.

Where You Can Use the Badge

  • Add it to your LinkedIn profile under certifications
  • Share it on social media or email signatures
  • Display it on your resume or personal website

The badge is issued through a secure digital platform, making it easy for employers and peers to verify your achievement instantly. It helps you stand out in job applications, internal promotions, and client-facing roles.

Program Format and Duration

The AI for Managers course has been structured to suit the schedules and learning preferences of working professionals. The format supports 

consistent engagement while allowing participants to balance professional and personal commitments.

Learning delivery format

The programme is delivered primarily through live online sessions led by experienced faculty. These sessions encourage interaction, discussion, and real time clarification. Participants engage in scenario based conversations rather than passive listening. Recorded session access is provided to support revision and reflection. This allows learners to revisit key concepts and reinforce understanding at their own pace.

Interactive learning methods

Each session includes guided discussions, group activities, and applied exercises. Participants work through realistic scenarios that mirror workplace decisions. Peer interaction adds depth as learners share perspectives from different industries and roles. The learning design supports gradual build up of understanding rather than intensive one time instruction.

Duration and Schedule

The course typically runs for 2 days. The exact duration depends on delivery format and cohort structure. Sessions are scheduled to minimise disruption to executive work commitments. Schedules are designed to suit working professionals in leadership roles. Session timing considers Indian time zones while accommodating participants from global locations.

Learning Materials and Resources

Participants receive curated reading material, frameworks, and reference documents that support learning beyond live sessions. Access to session recordings allows participants to revisit discussions when needed. Materials focus on leadership application rather than technical manuals, ensuring relevance and ease of use.

Flexibility for different learner needs

The format accommodates participants from different time zones and professional backgrounds. Learning remains structured while offering enough flexibility to maintain engagement and consistency. The programme format and duration together ensure sustained learning, practical application, and minimal disruption to professional responsibilities.

Learning Support

Throughout the program, participants receive support from faculty and coordinators. Questions raised between sessions can be addressed through guided discussions or follow up communication. This support ensures continuity and sustained engagement across the learning journey.

Corporate and Team Training Option

Organisations aiming to build shared leadership capability can choose the corporate and team training option for the Design Thinking for Leaders program. This format supports consistent thinking, improved collaboration, and faster adoption across teams.

Corporate programmes align learning with business priorities, customer challenges, and internal processes. tryBusinessAgility works closely with stakeholders to understand goals, constraints, and desired outcomes before programme delivery.
Content reflects real organisational scenarios, enabling teams to apply learning directly to active initiatives.

Participants work on common challenges during sessions, encouraging shared understanding and collective ownership. Teams learn how to approach problems using a common language and structured methods.
This shared capability reduces friction between functions and improves decision flow.

Corporate programmes are available in classroom, virtual, or blended formats. Schedules can be adapted to suit business timelines and team availability.
Programme length and depth adjust based on leadership level and organisational needs.

  1. Improved alignment across leadership teams

  2. Faster problem identification and resolution

  3. Stronger customer focus across functions

  4. Practical innovation without heavy investment

  5. Consistent facilitation and decision practices

tryBusinessAgility supports organisations beyond delivery through follow-up sessions, coaching options, and access to learning resources. This ensures sustained application and long-term value.

Meet Your Faculty

The Design Thinking for Leaders program is delivered by experienced educators and practitioners who bring real organisational insight into every session. Faculty members combine leadership coaching, hands-on delivery experience, and deep understanding of transformation initiatives.

Dr. Venkatesh Rajamani

Dr. Venkatesh Rajamani brings deep experience in delivering working software through short, feedback-driven cycles. His professional journey spans large banking, payments, telecom, and product organisations where digital initiatives operate under strict regulatory, operational, and scale constraints.
As a PhD scholar at Girne American University, his academic work complements hands-on delivery experience. His sessions focus on how managers influence outcomes through decision-making, prioritisation, and leadership behaviour. Participants benefit from clear explanations of agile delivery, platform thinking, and execution discipline from a business leadership viewpoint.
Dr. Venkatesh Rajamani supports managers in understanding how technology teams work, how delivery risks emerge, and how leadership actions either accelerate or slow progress. His teaching style emphasises clarity, accountability, and practical insight.

  • Areas of Expertise: Agile Transformation, AI Strategy, Business Agility
  • Industry Experience: Banking, Telecom, Payments, Software
  • Teaching Style: Case-based, application-driven, highly interactive

Arunvignesh Ramakrishnan

Arunvignesh Ramakrishnan is a trainer and leadership coach who works closely with teams and organisations to build capability and resilience. His work focuses on leadership behaviour, team dynamics, and organisational learning during periods of change.
In this programme, Arunan brings strong focus on people aspects of digital initiatives. Participants explore how communication, trust, and leadership presence influence adoption and performance. His sessions help managers recognise patterns of resistance and respond with confidence and empathy.
Arunvignesh Ramakrishnan’s coaching background ensures that learning remains reflective and action-oriented. Managers gain tools to support teams through uncertainty while maintaining accountability and performance.

  • He has coached teams across industries including banking, telecom, healthcare, and IT services.
  • Known for his engaging and outcome-focused facilitation style, Arunvignesh Ramakrishnan helps professionals connect theory to practice through clear examples and interactive learning.
  • He is passionate about helping organisations become capable and resilient through people-centered innovation.

Program Pricing and Enrollment

AI & Digital Transformation Strategist

₨16185
₨ 12900 *Limited Seats Only
  • Date: 29 Nov, 2025
  • Time: 10.00 AM to 5.00 PM IST
  • Mode: Virtual Online
  • Trainer: Dr. Venkatesh Rajamani
Enroll Now
Weekend

The pricing and enrollment process for the Design Thinking for Leaders program is structured to remain clear, simple, and supportive. tryBusinessAgility ensures participants understand programme value, delivery options, and next steps before committing.

Programme Pricing:

  1. Live virtual or classroom delivery

  2. Open enrolment or corporate cohort

  3. Programme depth and customisation level

Enrollment Journey

The enrollment process follows a guided approach to ensure the programme fits participant goals.

  1. Programme Enquiry
  2. Advisory Discussion
  3. Batch Confirmation
  4. Registration and Payment

Corporate Enrollment Process

For organisations, the process begins with a discovery conversation to understand business objectives. Programme scope, schedule, and pricing are finalised based on alignment with leadership goals.

Reviews

Sascha Guenther
Director, Global Tech Firm

Great introduction to Design Thinking.

We had a great group with lots of good energy and our Coach Venkatesh guided us through the session with great enthusiasm and passion for the topic.

Highly recommended!

  • April 26, 2025
Ashok Kumar Kanuparthi
Strategy Lead, Regional Enterprise

It was a wonderful session.

It was a wonderful session. I gained more insights on design thinking. The agenda was well planned. It would have been more exciting had been in-person training. Many a thanks to the trainer Mr. Rajamani.

  • February 01, 2025
Isai Venthen Ramaiah
Agile Coach, Telecom Sector

Design Thinking Professional Workshop

Design Thinking Professional Workshop is interactive and activity filled. Trainer Venkatesh Rajamani has diversified knowledge on business and technology domains . It’s helpful to leverage my business knowledge ! Thanks team tryBusinessAgility !

  • January 23, 2024
Rajeswari Radhakrishnan
CTO, Healthcare Solutions Provider

Digital Transformation from trybusinessagility

I had the opportunity to take up the Digitial Transformation Foundation course from TryBusinessagility. The course covered all the fundamentals of Digital transformation. The case studies presented by them were very helpful. The coaches had extensive knowledge on the subject which was very evident from the way the course was taught.If you are thinking of Digital Transformation for your organization and want to know the success pillars then I would highly recommend this course.

  • August 23, 2024
Vignesh brb
Director, Global Tech Firm

Design Thinking - Is a Strong Common Sense

Thanks to my trainer Venkatesh Rajamani. It was extremely engaging with a perfect mix of theory, real-time stories, and many Break out sessions to actually "Think". I have always thought that design thinking is for designers in the market. However, this workshop shaped my thinking perspective. More than a skill, I became confident in "How to think" and bring a solution with Empathy. Loved it.

  • December 22, 2024
Manoj Sharma Manish
Customer Experience Manager, Retail Group

Design Thinking Professional

I had great learning from Trybusinessagility on Design thinking with Venkatesh Rajamani. His real-time examples and the way he taught each module of the workshop helped me gain knowledge on how to tackle wicked problems and how design thinking can help solve problems and provide solutions to unclear problems. I would strongly recommend Trybusinessagility and it can be a game changer for your career.

  • December 22, 2024

FAQs

No prior experience is required. The programme begins with foundational concepts and progresses into leadership application.

The course is delivered by experienced trainers and coaches from tryBusinessAgility with strong backgrounds in leadership development and organisational change.

 Yes. Leaders from operations, finance, HR, marketing, and business roles benefit equally from the programme.

 Each module includes guided exercises, group discussions, and real-world scenarios to support practical learning.

 Live virtual sessions use interactive tools, breakout discussions, and facilitated activities to maintain engagement.

 Participants receive templates, frameworks, and reference resources that can be used directly in the workplace.

The certification reflects practical leadership capability and is valued by organisations focusing on innovation and transformation.

 Yes. Corporate and team programmes are adapted based on organisational goals, leadership levels, and timelines.

 Batch sizes remain limited to support meaningful interaction and effective facilitation.

 Participants gain access to alumni connections and continued learning opportunities for ongoing development.

If you have any additional questions, our admissions team is available to assist before, during, and after enrollment.